Log Upload

How to download the log file to a USB flash drive:

Use a USB flash drive that is 4GB or smaller.
Ensure the key is turned OFF and the vehicle is not charging.
Create a top-level folder on the flash drive called "VehicleLogs" (case-sensitive). This naming convention is very important.
Insert the flash drive into the vehicle's USB port (on the center console). The Touch Screen displays an alert asking you not to remove the memory stick and providing status of the transfer. If the Touch Screen goes to "sleep," tap the screen to "wake it up." The process takes from 10-15 minutes.
When the alert is no longer displayed, remove the flash drive.

The log file will be located on your flash drive in VehicleLogs/VIN/YYYYMMDDHHMMSS.tar (where VIN is your Vehicle Identifi cation Number).

Vehicle Log File:

This is a customer upload

To ensure that your Service Manager is notified of this log upload, please specify the country where your vehicle is located. If the vehicle is in the US, please specify the state.

Your Country:

Your State:

The details surrounding this log upload are important. The comments you provide are kept with the uploaded log.

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